Hello, I'm a very amateur user of Premier Pro CC. I made a video of 1 minute using multiple clips and last night it saved perfectly. Today, I added some transitions and cropped out some scenes and now the file won't export normally anymore. I have a deadline in 6 hours, I am so tensed right now.
Once I save the video, it's a constant white screen for 60 seconds but it includes the full audio as well as the cross dissolve transitions. What should I do to fix this? I tried changing the frame rate to 29.97 according to a community post but that did not do anything for me. PLEASE HELP ME.
This is my current export screen.
...so we dont have to download unknown files: we help you, you help us. Thanks!
Thanks! It's my first post, I wasn't aware of the options.
Hey liz help me too. I have the same issue. How to fix it?
try to go to project settings - general - renderer ... try to switch renderers,
if you only have software only enabled, clean uninstall, then reinstall your graphics driver.
did you try to reset the preferences? and clean your media cache?
Hey! I just tried switching around the preferences. The output window finally looks normal and IT FINALLY EXPORTED PROPERLY. Thank you!
Check out "Render Alfa Channel Only" checkbox!