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Premiere Pro Keeps crashing

New Here ,
Mar 13, 2024 Mar 13, 2024

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When I start on a project, Premiere Pro continues to crash. I've uninstalled the app, updated my computer, and updated everything Adobe. Please help! 

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correct answers 1 Pinned Reply

Adobe Employee , Mar 13, 2024 Mar 13, 2024

Confirming: PPro launches fine, but as soon as you attempt to open or create a project, PPro crashes? 

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Adobe Employee ,
Mar 13, 2024 Mar 13, 2024

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Confirming: PPro launches fine, but as soon as you attempt to open or create a project, PPro crashes? 

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New Here ,
Mar 13, 2024 Mar 13, 2024

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When I get a few minutes into a project, PPro crashes 

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Adobe Employee ,
Mar 13, 2024 Mar 13, 2024

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We're going to need more to go on, to provide any useful guidance; we haven't received any crash reports from your email address. 

What are you actually doing in those few minutes in PPro, when it crashes? Does it crash when you're working on every project (or sequence), or just a particular project (or sequence)? 

Has PPro previously behaved well, on this system? If so...what has changed about the system, since that time? 

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Adobe Employee ,
Jun 17, 2024 Jun 17, 2024

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Hello @Ally36056550es09,

Thanks for the message. It’s been a while since you filed this bug. Are you still having this issue? If so, can you provide the info the product team member requested?
 
I'll move your post to the Discussions board while we await your information.
 
Thanks,

Kevin

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