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When I click play, my playhead skips frames for a second and then will play normally. Then when I pause and play again it does the exact same thing. It is impossible to edit with this happening. All the solutions I have researched have not worked. Please help.
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Hi there!
Sorry about the trouble. Can you share our media details (codec/ format, frame rate, frame size)? Are they screen-recorded footage? If so, you can check this link for some suggestions: https://adobe.ly/3RokLW3
Let us know how it goes.
Thanks,
KR
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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...
If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...
If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html
If that doesn't work, try Preferences > Audio Hardware and set Input to None.
If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).
If that doesn't work, try creating a new project and import the old one into it.
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To expand upon the link given by Kartika Rawat :
Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo
Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate before importing into Premiere Pro:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y
Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/