Premiere pro no audio capture (Blackmagic and Intensity Pro 4K)

[Bootsuk]

Using PC with windows 11 Pro and the Blackmagic Intensity Pros 4K.

I used this setup with windows 10 and no problem.

Capturing composite video plus audio.

Since updating to Win 11 and Premiere Pro 2023 I can capture video ok but NOT audio.

Can somone please tell me the correct audio settings in Premiere Audio Hardware. I have tried many configs all day but so far nothing works for audio. As I mentioned video is fine.

Cannot remember the Win 10 settings. 

[Ishan Y]

Hey Bootsuk,

Sorry about the issue. Which device are you using to capture audio? Is it the same capture card? Could you share a screenshot of your Audio Hardware preferences (Edit > Preferences > Audio Hardware)? 

Thanks,

Ishan

[Bootsuk]

Many thanks for your reply.  Yesterday I found it was my fault with the Blackmagic card setup. There are input sliders to set audio in/out. As they were set in the middle of the scale at what I thought was the 50% mark but it was not 50% it was 0%. So you can + or - with the levels.

Silly mistake on my part. 

To be fair there are/were a few driver problems after the switch to Win 11 and thought this was another.  (Thats my excuse anyway)!

Thanks again for your reply

Best Wishes

Brian

[Ishan Y]

Hey Brian,

I'm glad that you found a fix for your issue. Feel free to reach out to us for further assistance.