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70

Premiere Pro not using Dedicated GPU.

LEGEND ,
Jan 24, 2023 Jan 24, 2023
Premiere Pro is not using my Dedicated Graphics card: GTX 1080 6GB. It is using the CPU and my internal GPU, even if I set all the settings to use the GTX and add the card to cuda_supported_cards.txt.
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correct answers 1 Pinned Reply

Adobe Employee , Mar 28, 2024 Mar 28, 2024

Hello @FeedbackCommunityMember ,

Thanks for the message. I am sorry for the lack of a response. Are you still seeing this issue? If so, the team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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New Here ,
Jan 24, 2023 Jan 24, 2023
Same for me with the GTX 1070...
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LEGEND ,
Jan 24, 2023 Jan 24, 2023
Worst on Premiere Pro 2019 !!!
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LEGEND ,
Jan 24, 2023 Jan 24, 2023
Premiere 2019 not using my 1050Ti MaxQ
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LEGEND ,
Jan 24, 2023 Jan 24, 2023
same issue here with my helios 300 gtx1060... tried using 2018 and 2019. I can disable the integrated gpu but then i can't do hardware encoding, only software... so still can't use my 1060 properly for editing as i want
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Explorer ,
Jan 24, 2023 Jan 24, 2023
Check out , "[Hardware Forum] Premiere Pro using Integrated and not Dedicated Graphics Card".

I have been working with Adobe on this. They have confirmed the problem that Premiere Pro CC uses GPU 0 before GPU 1. They have submitted a request to engineering to offer a choice of which GPU to use in "Project Settings".
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New Here ,
Jan 24, 2023 Jan 24, 2023
Yes, same issue here - Intel 9900K and RTX 2070 but if I don't disable the Intel GPU in the bios my exports are being throttled by the iGPU reaching 100% usage (didn't matter if I rendered using hardware or software, or even Voukoder and with or without disabling accelerated hardware decoding).

Premiere is clearly preferring the GPU 0 Intel chip. Needs fixing ASAP!!
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LEGEND ,
Jan 24, 2023 Jan 24, 2023
Having the same issue. Intel i7-4790k /32GB RAM / GTX 1070
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LEGEND ,
Jan 24, 2023 Jan 24, 2023
I just posted a new topic about this, since it looks like this one is getting buried and there has been no official word from Adobe on the matter, as far as I'm aware.
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Explorer ,
Jan 24, 2023 Jan 24, 2023
Even the latest version, 13.1, hasn't fixed the problem.
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LEGEND ,
Jan 24, 2023 Jan 24, 2023
same here
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LEGEND ,
Jan 24, 2023 Jan 24, 2023
I can't set my GTX1060 instead of integrated intel graphics - BS!
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LEGEND ,
Jan 24, 2023 Jan 24, 2023
Same! I have GTX 1660 Ti but I cannot use GPU acceleration as a renderer. All black screen
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Explorer ,
Jan 24, 2023 Jan 24, 2023
I have a GTX 1080 ti & Ryzen 2700x.
GPU & CPU utilization seems very poor.
If hardware isnt working at 100%, the software should just throw more frames at it to crunch per second until hardware is maxed.
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Adobe Employee ,
Mar 28, 2024 Mar 28, 2024
LATEST

Hello @FeedbackCommunityMember ,

Thanks for the message. I am sorry for the lack of a response. Are you still seeing this issue? If so, the team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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