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Premiere Pro problem "error compiling video"

Community Beginner ,
Oct 15, 2018 Oct 15, 2018

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I have a error compiling video, but I don't restart my Premiere Pro because I lose my save (I don't save also).

This is my error :

"Error compiling the movie.

GPU rendering error Impossible to treat the image.

Writing with the export: H264 Write to the file: \\? \ C: \ Users ...

Writing the file type: H264 Time

Code: 00: 04: 05: 20 - 00: 04: 13: 12

Render effect: AE.ADBE Text

Rendering Offset: 252.980s

Component: GPUVideoFilter

Selector: 9

Error code: -1609629695"

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correct answers 1 Correct answer

Adobe Employee , Oct 15, 2018 Oct 15, 2018
Thanks for the information, please try to switch the video renderer to Mercury Playback Engine Software Only and check if it's working.Here are the steps to switch the video renderer.FAQ: How to change the Video Renderer in Premiere Pro? Thanks,Sumeet Kumar Choubey

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Adobe Employee ,
Oct 15, 2018 Oct 15, 2018

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HI Mire Tibaud,

Sorry to hear that you are facing this issue. We would need more information regarding your system specifications to check this further. Please provide information regarding the OS, CPU, GPU and RAM. Also, you may try to change the video renderer to Mercury Playback Engine Software Only and check if it helps.

FAQ: How to change the Video Renderer in Premiere Pro?

Let us know if you have any questions.

Regards,

Sumeet Kumar Choubey

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Community Beginner ,
Oct 15, 2018 Oct 15, 2018

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I have two computer:

One a new HP but I don't know his material.

And after is a computer with a GeForce Nvidia 1080 GT and a processor AMD A Series, 8GB RAM.

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Adobe Employee ,
Oct 15, 2018 Oct 15, 2018

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Thanks for the information, please try to switch the video renderer to Mercury Playback Engine Software Only and check if it's working.

Here are the steps to switch the video renderer.

FAQ: How to change the Video Renderer in Premiere Pro?

Thanks,

Sumeet Kumar Choubey

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Community Beginner ,
Oct 15, 2018 Oct 15, 2018

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Wait ...

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Community Beginner ,
Oct 15, 2018 Oct 15, 2018

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Yes ! It's good, thank you.

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New Here ,
Nov 13, 2021 Nov 13, 2021

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It didn't work for me. I've tried everything.

 

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