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Premiere Pro program monitor does not work, stutters

New Here ,
Jul 31, 2023 Jul 31, 2023

Hi, I recently built a computer system.
It has an i5 7th gen, amd radeon 6700xt, 12gb ddr5 3200mhz ram.
I have been using it without any problems until recently. I used to shoot videos with my own professional cameras and edit them in Premiere Pro. I was editing 4-5 hour videos, I was editing 4k-8k videos without any internal stuttering or freezing. 1-2 months have passed and now I'm throwing a 10 minute 1080p video into Premiere Pro. Premiere Pro stutters. And the main problem is the programme monitor, which will not even open 10 second videos. I set the quality to 1/4, the high quality preview option is turned off. even though I completely cleared the media cache, the program monitor does not work, the video plays, the sound comes, but the image freezes and does not play.
I need urgent help, I have become unable to do any of my work, the videos that freeze on this computer work without freezing in premiere pro programs that I have installed on worse laptops. (Note: nothing is installed on the computer I have this question on, except Adobe programs, Chrome).

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Community Expert ,
Jul 31, 2023 Jul 31, 2023
LATEST

Was the preview set to full and high quality playback is on? Some have found that works best. Also, you might try setting the Audio Hardware Default Input preference to No Input. 

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