Premiere Pro project crashes shortly after opening RED camera files

[Dagford 1138]

Hello everyone!

So I wanted to re-open a relatively old PP project on the 2024 version of a short film project file I edited a year ago to add laurels to the timeline. 

Normally, the project would take forever to relink media from my external hard drive, but for over a month now, I haven't been able to work on the project at all because shortly after I open the project and while the "Relinking media" progress circle at the top works, Premiere Pro suddenly shuts down and closes all of a sudden. I've worked on other projects on the same computer and none have this problem. 

After looking on different forums, many people pointed out that it could be either my GPU (Nvidia) that needs an update or rollback or that I'm using RED camera footage (I don't know what the issue could be here). I'm using proxys to work the RED footage and I have lumetri color grading applied to all the clips on my timeline.

I'm not sure what the problem could be - I've reset the plugin cache while starting Premiere up, deleted the media cache, updated my nvidia card, and tried using the "Software Render Only" option. Nothing seems to work. 

Please help! Thanks!

[Kevin-Monahan]

Hello @Dagford 1138,

I'm Kevin from support, a mod here. Welcome to our forum! I appreciate you filing that bug report. Thank you!

I imported a .r3d into a project and created a sequence. I unlinked the clip and saved the project. Then, I reopened the project and could easily relink the file, so I'm not sure why you had so much trouble. More information might help. See, How do I write a bug report?

I hope the team, an Adobe Expert, or a community member might be able to assist you here in finding a solution to your bug. Sorry for the frustration.

Thanks,
Kevin

[Mo Alani]

Please provide more information to help you out solve this issue, and are you using SSD or HDD and what type of connection to the External Drive?

[Dagford 1138]

Hello! I'm using an HDD external hard drive for storing both project and media (same drive)., both connected via USB 3.0