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3

Premiere Pro Still Crashing on me writing "First"

New Here ,
Jun 28, 2023 Jun 28, 2023

why me writing text on "first" alwats still crashing.

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Community Expert ,
Jun 29, 2023 Jun 29, 2023
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Enthusiast ,
Jun 29, 2023 Jun 29, 2023

Stan Jones,

 

This appears to be another undocumented "Known Issue" - is that correct? Or has Adobe documented this somewhere?

 

R.

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Community Expert ,
Jun 29, 2023 Jun 29, 2023

@Remote Index,

 

While there may be a known issue here (crashing on Macs with certain fonts when using a ligature and/or captions disappearing for some users when using ligatures), the exact cause of the bug is not clear to me.

 

But almost all users avoid problems if they just understand what a ligature is, pick an appropriate font, and turn ligatures off when necessary. The main problem is that the documentation does not address ligatures.

 

My post here is the best documentation I have seen of the particulars:

https://community.adobe.com/t5/premiere-pro-discussions/adding-caption-crash-premiere/m-p/13071437#M...

 

I do not find any of this in PR helpx documentation. There is an instruction in the PR preferences documentation, but it uses out-of-date references to the Text Engine instead of Text Styling.

 

@jstrawn Your response in another thread was helpful. Are my points in the documentation post link above correct as far as you know?

 

@Kevin-Monahan FYI.

 

Stan

 

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Adobe Employee ,
Jun 30, 2023 Jun 30, 2023
LATEST

Hey @Stan Jones, Hi @Remote Index,

I filed a documention bug to include this problem in the Known Issues doc. Thanks for reporting.

 

Cheers,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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