Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Premiere Pro sudden crash

New Here ,
May 24, 2025 May 24, 2025

Hi everyone,
I'm experiencing sudden Premiere Pro crashes, I don't know the reason: sometimes PP crash after 1h long of editing or 1 min, looks casual. I mostly work with h264 files and sometimes Iphone mov.
I've already tried to clean cache files, reset preferences, etc

I'm using an ACER Predator Helios Neo 16-72
Intel(R) Core(TM) i9-14900HX 2.20 GHz
WIndows 11 Home
Nvidia GeForce RTX 4070 Laptop GPU with Studio drivers uptodate
Premiere Pro 23.6.8


73
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , May 27, 2025 May 27, 2025

Hi @LicioJelly - 
Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

 

I suggest updating to our current LTS version of Premiere Pro 24.6.5



Translate
Adobe Employee ,
May 27, 2025 May 27, 2025
LATEST

Hi @LicioJelly - 
Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

 

I suggest updating to our current LTS version of Premiere Pro 24.6.5



Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines