Premiere Pro - sync settings, lose settings

[BrownFish]

I carefully took the time to make sure I uploaded the recent (carefully created) settings in premiere. I ugraded to the latest version of PP and now all the settings (preference, workspaces, timeline presets, custom effects, etc.) all...all...all gone.

Again. This has happened before. OMG it is so frustrating when this happens.

I can't possibly be blamed for soing something wrong here.

I see based on older psost I am not alone.

Seriously Adobe: what is going on here? 

[RobShultz]

Are you signed into the correct account? (I know it's a long shot but some organizations/customers have more than one account.)

[BrownFish]

Nope. Same account. Only one. 

[Ann Bens]

My sync settings failed too.

So I copied everything over from 2021.

[BrownFish]

Cool. How?

[Ann Bens]

C > Users > Name > Documents > Adobe > Premiere Pro >

I copied everything inside 15.0 to 22.0

[BrownFish]

Thx. Any chance you know the Mac equivalent?

[Ann Bens]

I am guessing: Documents.

[R Neil Haugen]

I had to sync/download my settings about three times before they finally took. Yea, pretty frustrating. You can copy/paste manually but that takes going through several different folders on your computer through quite a few clicks navigating to them.

Neil

[BrownFish]

How? 😬