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Premiere Pro - sync settings, lose settings

Participant ,
Oct 27, 2021 Oct 27, 2021

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I carefully took the time to make sure I uploaded the recent (carefully created) settings in premiere. I ugraded to the latest version of PP and now all the settings (preference, workspaces, timeline presets, custom effects, etc.) all...all...all gone.

 

Again. This has happened before. OMG it is so frustrating when this happens.

I can't possibly be blamed for soing something wrong here.

I see based on older psost I am not alone.

Seriously Adobe: what is going on here? 

 

 

 

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Editing, Error or problem, User interface or workspaces

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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Are you signed into the correct account? (I know it's a long shot but some organizations/customers have more than one account.)

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Participant ,
Oct 27, 2021 Oct 27, 2021

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Nope. Same account. Only one. 

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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My sync settings failed too.

So I copied everything over from 2021.

 

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Participant ,
Oct 27, 2021 Oct 27, 2021

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Cool. How?

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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C > Users > Name > Documents > Adobe > Premiere Pro >

 

I copied everything inside 15.0 to 22.0

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Participant ,
Oct 27, 2021 Oct 27, 2021

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Thx. Any chance you know the Mac equivalent?

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Adobe Community Professional ,
Oct 28, 2021 Oct 28, 2021

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LATEST

I am guessing: Documents.

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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I had to sync/download my settings about three times before they finally took. Yea, pretty frustrating. You can copy/paste manually but that takes going through several different folders on your computer through quite a few clicks navigating to them.

 

Neil

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Participant ,
Oct 27, 2021 Oct 27, 2021

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How? 😬

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