Premiere Pro trava timeline

New Here ,
Jul 21, 2022 Jul 21, 2022

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Desinstalei o Premier Pro para mudar de disco (não consegui mudar pelo método indicado de mudança de local), e após a instalação o programa começou a "travar". Acontece da seguinte maneira. Após a colocação de algum evento na timeline a agulha de reprodução trava e por mais que eu mexa ela não se movimenta, porém, consigo vê-la mexendo no Preview. Descobri que se eu der 2 cliques no evento para abrir no Source Painel, o Premier destrava e consigo mexer novamente, mas logo depois ele trava novamente. O estranho é, o programa em si não trava, mas apresenta esse problema. E para resolver tenho que salvar o projeto, fechar e abrir novamente o programa. Como posso resolver esse problema? Isso está atrasando muito meu fluxo de trabalho.

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Crash , Freeze or hang , Performance

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correct answers 1 Correct answer

Community Expert , Aug 30, 2022 Aug 30, 2022

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of p

...

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New Here ,
Jul 21, 2022 Jul 21, 2022

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Fiz mais alguns testes e agora mesmo após reiniciar o programa eu continuo com o problema. Fiz uma gravação de tela mostrando o problema.

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New Here ,
Aug 30, 2022 Aug 30, 2022

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É exatamente que acontece comigo, você achou alguma solução?

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New Here ,
Aug 30, 2022 Aug 30, 2022

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Cara, eu resetei a Workspace e parou de dar esse problema. Acabei de ver que o @Peru Bob acabou de postar um troubleshooting que além dessa solução que usei tem outras. 

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Community Expert ,
Aug 30, 2022 Aug 30, 2022

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

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