Premiere Pro update 25.3 producing error 0xc0000142 including three other apps

[Edit Videos]

Good day Adobe Community,

To avoid this error, we are simply rolling back to the previous versions of Premiere Pro, Media Encoder, After Effects and Audition.

This error occurs when we attempt to load any of these apps of the latest updates through normal means, such as a desktop icon, etc. If we attempt to load these apps via CC hub, nothing happens, not even an error message shows.

Since rolling back fixes everything and there is no mission critical functions that are needed in the latest updates for us, we will simply wait it out before updating again.

Attached is an example of the error message.

[R Neil Haugen]

Wow, that would be annoying.

I've got the full CC subscription, use a number of the apps on my PC, and haven't had this ... ever. So I'm wondering where to start.

Such as ... did you try holding down shift on launch, and selecting to delete all cache files? Or reset prefs?

[13macfil]

The whole update process in the creative cloud app seems to be rotten - it started with: cannot open premiere 25.2.3 with the error code "corrupt or not fully loaded ". Opening u the creative cloud app, which tried to update to 25.3 but it is stuck at 13% . So nothing works. I tried to uninstall premiere pro but as this only works through the Creatie cloud app it fails to. 

Now what? 

[Edit Videos]

Good day Adobe Community,

I have good news, bad news and weird news.

The good news is, my personal PC, a 3 1/2 year old Dell XPS tower with Windows Home edition, installed all four of these CC updates using the federated account with no problem (using the same license, of course, as per two device usage). As expected, the old taskbar pinned icons disappeared, and I pinned the new ones. Each app opens fine.

I recall, about a month or so ago, on our older Dell tower Precision workstations (about 3 year old machines that are going back), the installation process went the same way.

However, the new installations, with the very 'new' Windows (we use Enterprise edition also), is not working so well with our Dell Mobile Precisions. So we will refrain from installing these new updates for a while, which works out for us, as we have an extended project set that will last for about another month, so there is no use updating in the middle of a project set.

Attached is confirmation of the same error message, when attempting again, to install the newer updates. As the picture shows, I even went to the file.exe and held down the shift key, etc. The apps also do not open up in the CC hub at all, as in, not even an error message may flash.

Yet when I revert back to the previous versions, they work fine.

Even more strange (this is the weird news), we have a multi-purpose Dell Mobile Precision also on hand, as a backup editing machine—does not even call for the new updates! I even activated the check updates button and the new updates do not show (yet). Of course, this account on this machine is not our personal accounts, but more of a department account, but generally set up the same way. So I find it really strange that the updates do not even show up for this particular machine set.

The very new Windows does have some quirks, but there is nothing we do to alter any installation parameters, its whatever the defaults are.

We will try some more things again about 3 to 4 weeks from now, as we do need some Dell updates, such as docking station firmware.

[Edit Videos · Accepted solution]

Good day Adobe Community,

After waiting a few weeks, I reinstalled the newest builds and the error messages are gone and the apps are loading as normal. One of my coworkers, she also had the exact same thing happen (same PC specs) and had to revert to the previous builds, but appears that the apps are loading normal with the latest builds.

Thank you for the fix!