Premiere Pro v22.2 not responding when creating new project and opening old projects

[鄭敏傑218756412ggl]

I tried to

- uninstall and reinstall PP

- update to the latest version of NVIDIA driver

- clear the media cache

I can open a get started project but I fail to change any project setting as the PP is not responding when I try to click on project settings.

[Christian.Z]

Please provide detailed specs of your system, including your storage configuration as well as your OS and version of Premiere

Uninstall using the Adobe CC Cleaner: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[鄭敏傑218756412ggl]

I have got 35 Gb free space in my local ssd driver around 1T in other storage hard disc.

I am using Win10 and the latest version of Premiere Pro i.e. v22.2.

I tried to use the Adobe CC Cleaner to uninstall the PP and reinstall again. It still doesn't work.

[Sumeet Kumar Choubey]

Hi there,

We're sorry to hear about this. Have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave? Also, is your workspace split across multiple monitors? If so, try temporarily disconnecting the secondary monitor & check if Premiere Pro is working properly on the primary monitor.

Thanks,

Sumeet

[鄭敏傑218756412ggl]

Sumeet,

  I tired to reset app preferences and I am using one monitor only. 

Thanks,

Mankit

[Christian.Z]

if by any chance your media and project files are on the m ain drive, make sure you move them to the other drive

[鄭敏傑218756412ggl]

I used to put the media and project files on the online drive usually and it works well. Part of them are in local drive.

[Peru Bob]

I have got 35 Gb free space in my local ssd driver

By @鄭敏傑218756412ggl

That is likely your issue.

You need more free space than that on your system drive for temp and system files.

[鄭敏傑218756412ggl]

I remove all adobe apps and reinstall Premiere Pro only now I got more free space now but the problem is still here. =(

[Peru Bob]

How much free space now?