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premiere pro v23

New Here ,
Jan 12, 2023 Jan 12, 2023

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Buenos días, desde el 1 de diciembre empecé a tener problemas con Premiere pro v.23, estoy editando un video y de pronto el programa se traba y los espacios de trabajo empiezan a verse negros y no deja trabajar mas, hay que cerrar el programa y volverlo a abrir para volver a trabajar,  Mi computador tiene una memoria RAM de 32 GB y un disco duro de 1 Tb y la memoria gráfica es nvidia ultima generación. Me pueden ayudar gracias.

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Crash , Editing , Error or problem , Performance , User interface or workspaces

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Adobe Employee ,
Jan 18, 2023 Jan 18, 2023

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Hey Andreru,

 

Welcome to the community! This shouldn't be happening. Could you confirm the exact version of Premiere Pro (Here's how to check)? Let us know which GPU and CPU you're using. If possible, please share a screen recording of the issue, it will help us better understand the problem.

 

Thanks,

Ishan

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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LATEST

Try a clean installation of the 517.40 Studio Driver (NOT the Game Driver)

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