I am a technological idiot, but I'm doing my best to learn Premiere Pro. I was trying to solve one issue (imported clips but only the audio, not the video, got uploaded) when I somehow created another. I watched a Youtube tutorial that suggested I close PP and re-launch it while holding down alt-shift. Nothing happened, but PP literally won't even open anymore. It just acts like I'm not here. I can't open my project file either. Please help!
Editing, Error or problem, Freeze or hang, How to, Import