Premiere Pro Won't Open

New Here ,
Feb 05, 2022 Feb 05, 2022

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Hi Community! I'm running the most recent version of Premiere Pro on macOS Monterey 12.2. When I click the icon, it bounces in the dock but never opens—no loading screen, no error messages, no activity whatsoever. I've tried restarting my Mac, uninstalling and reinstalling Pr, and using force quit, then trying again. Some of the help pages suggest resetting preferences or clearing the media cache, but I'm not sure how to do that without opening the application in the first place? Thoughts? 

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Error or problem , Freeze or hang , Performance

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Adobe Employee ,
Feb 06, 2022 Feb 06, 2022

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Hi Matt Fabick,

 

Sorry about the poor experience. Please try the steps mentioned in these articles to clear cache & reset preferences. Let us know if it helps.

 

Thanks,

Sumeet

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