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Premiere Pro won't work

New Here ,
Nov 01, 2022 Nov 01, 2022

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Premiere Pro says it's compatible for my laptop, but it refuses to download more than two percent before failing. Any advice? I need this app for schoolwork.

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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Use a different browser such as Firefox.

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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Make sure that you are downloading it from the Creative Cloud app.


I had a similar issue.
Make sure that you have all Windows updates that are available.
The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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