Premiere pro

[Gogito31918172ov13]

Hey, I'm running windows 10 and I have all the specs for adobe products and I bought the full version of just premiere pro licens, and yet each time I try to start premiere_pro_setup.exe, my cursor does the load thing like it's starting up, and then it does nothing even if I wait.

[Peru Bob]

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

[Peru Bob]

Download the Creative Cloud app and then install Premiere Pro from there:

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

[Gogito31918172ov13]

my account is a personal account for me to use premier pro for editing videos for my friend.