Premiere randomly erased some of my project and not responding to keyboard shortcuts.

[ethanhere]

Yesterday I edited and exported a video in Premiere. Today, I went to open the project and the intro is completely gone, aswell as random parts of the audio in the beginning. I have not touched the project at all since yesterday. All files are in the same location, and have not been moved or altered. Premiere seems to load the project and files, but absolutely nothing shows up, there are no windows besides the main gray screen, I have to go in and add the windows again each time it launches. I am also not able to select different workspaces, they are all grayed out. Premiere also doesn't close when I click the X in the top right or go to File -> Exit. I am on a super tight deadline as this is an assignment for my class. Any help is greatly appreciated.

Thanks,

Ethan

[R Neil Haugen]

Which version of Pr do you have ... 22.5, 22.6, 22.61?

Neil

[ethanhere]

22.6.1 is where the issue first occurred.

[R Neil Haugen]

That just "dropped" like yesterday ... is your CC account setup to auto-update the apps? If so, I would suggest changing that.

You might try reverting to 22.5 ...

Neil

[ethanhere]

I opened the project in the previous version and found myself with the same issue sadly.

[Peru Bob]

I'm wondering if it might be a hard drive issue.

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

Have you tried your backup files or autosaves?

[ethanhere]

I have 2 2TB SSDs (which I edit on) and one 2TB HDD which I store stuff on. As for the issue, I tried projects from each of the drives and seem to have the same issue.

[ethanhere]

Whoops! Forgot to add that I did try my backup files, the intro files were still missing. Aswell as the different windows (project, essential graphics, etc).

[ethanhere]

The problem still seems to be occurring, any help is greatly appreciated!

[R Neil Haugen]

With parts of the app missing, you've apparently got a bad installation there.

Uninstall, reboot, and reinstall. See if that helps.

Neil