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Premiere shuts itself down when dragging media within the timeline

New Here ,
Jul 06, 2021 Jul 06, 2021

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Premiere shuts itself down when dragging media within the timeline. A lot. With no specific reason.
Anyone with this problem?

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Crash, Error or problem

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Adobe Employee ,
Jul 07, 2021 Jul 07, 2021

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Hi there,

We appreciate you writing in. It seems that Premiere Pro crashes while processing the imported file. Please share more info for troubleshooting the issue:

1. Premiere Pro version.

2. System specifications(OS, RAM, GPU, etc)

3. Media details(format, resolution, etc)

We're here to help.

Regards,

Shivangi

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New Here ,
Jul 07, 2021 Jul 07, 2021

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LATEST

1. 15.2.0 (Build35)

2. Win10PRO x64 Ver 20H2 - 32gb ram - AMD Ryzen 5 1600 Six-Core Processor 3.20 GHz - Geforce GTX 1660

3. The crash happens with any kind of media: mp3 Audio files, video from my DJI drone, Video from Samsumg Galaxy S20 mobile, video from Sony alpha. It happens sometimes but its getting more often.

It only happens when i drag a file (any file), already inside the timeline, from/to left/right.

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