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Premiere uninstallers doesn't work

New Here ,
Jul 02, 2021 Jul 02, 2021

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Hi I'm trying to uninstall Premiere (and Media Encoder) to then reinstall (I am told I this is necessary to fix the issues I am having my LUT folder) and I double click on the uninstallers for both Premiere and Media Encoder and both of them do nothing. Restarted the computer, did nothing. Any ideas?

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New Here , Jul 10, 2021 Jul 10, 2021
Hi, I discovered that my creative cloud app had been uninstalled somehow. I don't remember uninstalling it so that's strange. But I reinstalled it and after that the uninstallers on Premiere and Media Encoder worked so problem solved. Thanks

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Adobe Employee ,
Jul 02, 2021 Jul 02, 2021

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Hi Jack!

Sorry for that. Can you provide more about what’s happening? Are there any specific error codes or messages? Let us know, we’re here to help! Thanks. ^Kartika

 

Let us know.

 

Thanks,

Kartika

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New Here ,
Jul 10, 2021 Jul 10, 2021

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Hi, I discovered that my creative cloud app had been uninstalled somehow. I don't remember uninstalling it so that's strange. But I reinstalled it and after that the uninstallers on Premiere and Media Encoder worked so problem solved. Thanks

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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