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Premiere won't even open the options for exporting. Please help?

Guest
Nov 18, 2017 Nov 18, 2017

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Since my last problem, I've finished several videos with just weird font errors, but now it won't even open the options box for exporting. I finished editing > File > Export. I clicked Export, and nothing happens. Usually the box opens that gives me all my options for export, but it doesn't even show up. I've tried closing and opening the program several times, tried the hotkey for export, and I've tried to find another way to export the video. Nothing works...

For some reason Premier is being REALLY buggy lately. Which is weird, because I never had a problem before last month or so.

The latest I can be done with this video is tomorrow. I really need help.

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correct answers 1 Correct answer

Community Expert , Nov 18, 2017 Nov 18, 2017

Try trashing preferences or if that does not work reinstall and Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

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New Here ,
Apr 06, 2020 Apr 06, 2020

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Thank you for sharing, this worked for me too! 😊

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New Here ,
Apr 22, 2020 Apr 22, 2020

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THANK YOU! Still happening in 2020 version!

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Community Beginner ,
Jan 03, 2022 Jan 03, 2022

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Still happening in 2022 😄
Thanks for the tip, worked perfectly whereas reboot / reinstall / unhooking VR didn't do squat.

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New Here ,
May 09, 2020 May 09, 2020

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Thank you so much! This worked for me. Seems so dumb, like you said.

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New Here ,
Jun 01, 2020 Jun 01, 2020

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@Michael_Trout THANK YOU so much. You saved my day. I can't believe that was the mistake. How can adobe do something like this. Ouuuh.

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New Here ,
Jun 07, 2020 Jun 07, 2020

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I have used older version of premiere pro, and this is my first CC version. 

I was lost a lot. 

 

Following your advice worked today for me !

They must have written this version mostly for the MAC.

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New Here ,
Jun 26, 2020 Jun 26, 2020

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Thank you very much 🙏

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Explorer ,
Jun 29, 2020 Jun 29, 2020

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This worked for me as well. This should be marked as the answer. 

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Community Beginner ,
May 17, 2021 May 17, 2021

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doesnt fix it for me.

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New Here ,
May 17, 2021 May 17, 2021

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You still can’t get to the export window?? I found that if the timeline
window in the workspace isn’t selected then it won’t pop up....the other
day I noticed that when i had a clip highlighted within the timeline upon
export, that the export module would only export that highlighted clip and
not the entire show. I find Premiere to be a bit counter intuitive...

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New Here ,
Jun 30, 2020 Jun 30, 2020

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Worked for me, thank you !

 

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New Here ,
Jul 01, 2020 Jul 01, 2020

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Thanks man.. been spending an hour wondering what was going on.. Was about to uninstall. Come on Adobe.. 

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New Here ,
Aug 26, 2020 Aug 26, 2020

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Thanks.I was doing the same mistake.lol

 

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New Here ,
Oct 15, 2020 Oct 15, 2020

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Tanx,

Selecting the timeline and then exporting saved my life....

I

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Community Beginner ,
Nov 08, 2020 Nov 08, 2020

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Thank you! This solved it for me too in Premiere Pro 2020 (Version 14.5.0 Build 51).

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New Here ,
Nov 15, 2020 Nov 15, 2020

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This is EXACTLY the issue and solution for me.  Thank you!!

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New Here ,
Nov 21, 2020 Nov 21, 2020

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THANK YOU!!!!! it worked 

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New Here ,
Dec 08, 2020 Dec 08, 2020

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Dude you saved my ass, amazing it was so simple! No clue what caused this bug, it's been 2 weeks since my last video and all that's different today is I changed my SSD, so who knows where things went wrong.

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New Here ,
Feb 06, 2021 Feb 06, 2021

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Coming here to say that I was having the same problem in 2021, and this solved it. This should be the highlighted answer based on how many people seem to be having the same issue. 

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New Here ,
Mar 18, 2021 Mar 18, 2021

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2021...same issue, solution still works! Thank you!!!! I have been having this issue for years and unknowingly solving it by clicking in the timeline to remove scene fades (thinking this was the issue). Nice to know I can keep the fades and just select the timeline! Thanks!

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Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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Thanks so much Michael_Trout!!! You saved me tons of time and frustration.

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Participant ,
Apr 07, 2021 Apr 07, 2021

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This is the correct answer! Thank you Michael. 

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New Here ,
Apr 20, 2021 Apr 20, 2021

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WOW thank you so much!!!!!!! 

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New Here ,
Aug 02, 2021 Aug 02, 2021

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I am bewildered as to why this worked but thank you sooo much. I was editing a simple 30sec video and would have spent a longer time trying to find a fix for the export.

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New Here ,
Oct 11, 2021 Oct 11, 2021

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Works for me! Thanks!

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