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Premiere won't register clicks

New Here ,
Jun 08, 2021 Jun 08, 2021

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If I zoom out on my timeline when I go to click a clip or an effects menu option premiere won't register the clicks or scrolls of my mouse. If I alt+tab back and forth to the program I will be able to click and scroll again but there are these grey bars around everything and the program seems to be behind what I'm doing. For instance, if I go to change the position of a video it will accept a new number for the position in the text field but when I go to click other clips it will say the previous one I just altered instead of the new clips settings. This is prevalent throughout all settings. I reinstalled premiere and when that didn't work I reinstalled windows and after a fresh install of both the issue is still there.

this video shows the issue  https://youtu.be/INk8Scso6EQ

TOPICS
Error or problem , Freeze or hang , Performance , User interface or workspaces

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correct answers 1 Correct answer

Community Expert , Jun 08, 2021 Jun 08, 2021

There are issues with nested audio: delete them from the timeline.

Or disable Show Audio Waveform.

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New Here ,
Jun 08, 2021 Jun 08, 2021

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I have very similar issues on my device, it wont register clicks on my effects/medida window and I have to click the taskbar (file, edit, clip ect) for it to wake up every time.

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New Here ,
Jun 08, 2021 Jun 08, 2021

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So I rolled it back to 15.0 and it seems to be working as expected. 14.9 worked too but I couldn't open projects I am currently working on.

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Community Expert ,
Jun 08, 2021 Jun 08, 2021

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There are issues with nested audio: delete them from the timeline.

Or disable Show Audio Waveform.

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Explorer ,
Feb 08, 2022 Feb 08, 2022

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I have the same issue without any nested audio

 

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New Here ,
Nov 28, 2023 Nov 28, 2023

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I'm having the same issue and also DO NOT have nested audio.  Is a resolution out there?

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