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PREMIERE WONT EXPORT

Community Beginner ,
May 01, 2023 May 01, 2023

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For some reason my Premiere Por software won´t let me export the saved file, but yesterday it did.  I have restarted the computer and made sure I have the latest version and even re-installed it.  But it won´t export the finished file and have even tried with a new file with just one video clip and still the same.  Any ideas?  Thank you

OS 13.3.1 with Premiere 23.3.0

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correct answers 1 Correct answer

Adobe Employee , May 01, 2023 May 01, 2023

Hey Dunc,

Sorry! Please try resetting preferences. Press the Shift Key at launch to get the Reset Options dialog box to get the option for resetting preferences. Please tell if it works or not.

 

Thanks,
Kevin

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Community Expert ,
May 01, 2023 May 01, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Beginner ,
May 01, 2023 May 01, 2023

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Thank you

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Community Expert ,
May 01, 2023 May 01, 2023

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(you're welcome.)

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Adobe Employee ,
May 01, 2023 May 01, 2023

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Hey Dunc,

Sorry! Please try resetting preferences. Press the Shift Key at launch to get the Reset Options dialog box to get the option for resetting preferences. Please tell if it works or not.

 

Thanks,
Kevin

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Community Beginner ,
May 01, 2023 May 01, 2023

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THANK YOU, it is exporting now and all thanks to you.  Appreciate you taking to mtime to reply.  All the best

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Adobe Employee ,
May 01, 2023 May 01, 2023

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No problem. All of Adobe is off today, but I am glad I checked in to provide a quick solution for ya!

 

Cheers,

Kevin

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Community Beginner ,
May 01, 2023 May 01, 2023

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Well I seem to be the only one working here in Guatemala and wanted this video of our kids activity to go up on the internet.  Well done and maybe now you can rest!

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