• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Premiere wont show video on preview

New Here ,
Dec 25, 2023 Dec 25, 2023

Copy link to clipboard

Copied

Hello guys last week i made a videoshoot for a music video.The camera i used was Sony A7 iv and i made some shoots on the following modes. 4k 30fps on video mode and 1080p 120fps - 24fps rec on S&Q mode.Today i wanted to start editing them but once i import the 120fps - 24fps rec video on the timeline and i press play the video on the preview screen is stucked but the time keeps running.Once i stop the video the preview screen shows the frame that is on the video.The sequence is 24fps exactly like the video.It is the first time i see something like that.I am on mac and my premiere version is premiere cc. If anyone can help it would be more that great.!

P.S. sometimes once i push the play button the premiere crashes.

TOPICS
Crash , Editing , Freeze or hang , Hardware or GPU

Views

213

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 29, 2023 Dec 29, 2023

Copy link to clipboard

Copied

Hi Toso34448139bh0f!

Sorry about the issue. Does it happen with specific files? Have you tried other files? Can you share your system details (OS, CPU, RAM, GPU)? 

Could you switch video renderer to "Software Only" and see if that helps? 

Let us know.

 

Thanks,
KR

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 29, 2023 Dec 29, 2023

Copy link to clipboard

Copied

LATEST

Probably the footage was recorded with an XAVC codec in 10 bit. That is *really* taxing on most any system. It's a long GOP codec that requires the computer to work really hard to recreate the frames in between key frames.

 

Please consider transcoding the clips to a friendlier editing codec such as Prores or consider a proxy workflow.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines