Hi everyone... for some reason premiere has been working horribly for me.
My computer is a new mac book pro with 32 GB ram and the recommended settings by Adobe to use this software. However, since I updated to the new version, the app crashes every now and then without saving the files and without creating a recovery file... Also, the software reacts really slow! I pause the video and it keeps playing for 10 sec more until it stops, and that is an example but happens with every feature... is someone else experimenting these issues? Did you solve it? Could you recommend another editing software for professional use?
I want to clarify that I already tried the customer support and it wasn't helpful at all.
Crash, Editing, Error or problem, Freeze or hang, Performance
If that doesn't work, try resetting the Workspaces: Reset a workspace Reset the current workspace to return to its original, saved layout of panels. 1. Do one of the following: • Click the Workspace menu icon and select Reset to Saved Layout. • Choose Window > Workspace > Reset to Saved Layout. from here: https://helpx.adobe.com/premiere-pro/using/workspaces.html
If that doesn't work, try Preferences > Audio Hardware and set Input to None.
If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)
If that doesn't work, try creating a new project and import the old one into it.
Good time of day. Resets of settings do not bring the desired result for a long time. Look for problems in the program's bugs. And this is no longer in the power of the user. Here's a program for professional problem solving.