premire pro completly breaks in one section

New Here ,
Feb 05, 2022 Feb 05, 2022

Copy link to clipboard

Copied

in this one section keeps breaking my edit and when I try to export it gets stuck at 23% and then crashes. I don't know what to do now so help would be attached. file linked below of what I was doing.

TOPICS
Crash , Export , Freeze or hang

Views

64

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 05, 2022 Feb 05, 2022

Copy link to clipboard

Copied

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 05, 2022 Feb 05, 2022

Copy link to clipboard

Copied

LATEST

It may be source footage that's not causing trouble while editing, but preventing a successful export.

 

Try disabling the Clips in the Timeline where the crash seems to be happening (Clip > Enable while the Clips are selected in the Timline) and then export.  You may have to repeat this to isolate the exact clip that's casuing the export to fail.  

 

Assuming it is a specific Clip, you'll want to replace it.  Hopefully you have an alternate shot.  If not, you can try transcoding the Clip outside of Premiere Pro and then replacing it.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines