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Preview problem

New Here ,
Sep 14, 2021 Sep 14, 2021

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My preview playback is lagging a lot despite keeping preview resolution to half  no matter however small change I make. I'm using Premiere Pro 2019 & my laptop is Dell Vostro 1500 series with Intel(R) HD Graphics Card 610. What am I lacking or do I need to upgrade naything for it to generate atleast a better rate of preview with which I can work. Some help please🙏.

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Freeze or hang, Hardware or GPU

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

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New Here ,
Sep 15, 2021 Sep 15, 2021

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I'm using Premiere Pro 2019 & my laptop is Dell Vostro 1500 series with Intel(R) HD Graphics Card 610. My RAM is 4GB. If you are asking about the Local disks then the one which has all my system running files & primiere pro installed in has over 60GB free & the one in which I've set to save all the previews & auto-saves has over 200GB free.

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Adobe Employee ,
Sep 16, 2021 Sep 16, 2021

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Thanks for the system details. I think low RAM is causing this issue. Minimum Ram required for Premiere Pro is 8 GB. You can also refer to system requirements: https://helpx.adobe.com/premiere-pro/system-requirements.html.

 

Kartika

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New Here ,
Sep 20, 2021 Sep 20, 2021

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  1. My laptop probably doesn't have expandable RAM slots. Can attaching an external graphics card/eGPU help solve this out by any chance?

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Adobe Community Professional ,
Sep 21, 2021 Sep 21, 2021

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quote
  1. My laptop probably doesn't have expandable RAM slots. Can attaching an external graphics card/eGPU help solve this out by any chance?

By @RogerOtaku5FCE

 

@RjL190365 

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Adobe Community Professional ,
Sep 16, 2021 Sep 16, 2021

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quote

 all my system running files & primiere pro installed in has over 60GB free 


By @RogerOtaku5FCE

 

You probably need more room on that .

Where are your cache files?

Are they SSD or HDD drives?

 

The main issue, however, is RAM as was pointed out by Kartika Rawat.

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New Here ,
Sep 20, 2021 Sep 20, 2021

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My laptop probably doesn't have expandable RAM slots. Can attaching an external graphics card/eGPU help solve this out by any chance?

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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