• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Preview Window Glitch

Guest
Apr 26, 2023 Apr 26, 2023

Copy link to clipboard

Copied

Having a werid glitch appearing in the preview window

 

Sometimes while editing a video a black bar appears over the video which has random colours in it

 

When i save close and then re open the project file its gone or when I change the preview settings from gpu to software 

 

Does not appear in the core video footage when playing on my pc

TOPICS
Crash , Editing , Error or problem , Performance

Views

391

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 04, 2023 May 04, 2023

Copy link to clipboard

Copied

Hi Matty89,

 

We're sorry about the poor experience. Would you mind sharing the format & source of the media with which you are experiencing this issue? Also, let us know the version of Premiere Pro that you are using & the system specs.

 

Thanks,
Sumeet

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
May 25, 2023 May 25, 2023

Copy link to clipboard

Copied

I used OBS Studio to record using the NVIDIA NVENC H.264 encoder record in MKV & remux after to MP4

23.4 Premier Pro about to update to that

System Specs:

CPU: AMD Ryzen 7 3800X

GPU: NVIDIA GeFroce RTX 3060

RAM: 16GB

 

As i say when it happens if i change to preview settings in some way it goes away if i save the project & re open it it goes anyway

 

Tried updating to latest drivers on graphics card in the past & it still happens using game ready drivers as this is a gaming PC so need those drivers

 

No other visual issues on the pc just this glitch on premiere pro

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 26, 2023 May 26, 2023

Copy link to clipboard

Copied

try to update your graphics card from the vendor's site and go for studio drivers not gaming drivers

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
May 26, 2023 May 26, 2023

Copy link to clipboard

Copied

LATEST

I need gaming drivers as this is a gaming pc

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines