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preview window stays black after changing layout

Explorer ,
Apr 13, 2024 Apr 13, 2024

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can anyone help a newbe in a i think rather small problem?
so i wanna make my video a different side length i think its called layout idk and also turn the video on the side. this i attempted through making a new sequence, but when i drag the video in the time line, the preview window stays black. what can i do so the video appears?
windows 11
good laptop

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Formats , How to

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Explorer ,
Apr 13, 2024 Apr 13, 2024

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btw the video is a mp4 unprotected idk if thats helpful. and i cant even change the effectsettings for the video... only audio is showing up 

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Community Expert ,
Apr 13, 2024 Apr 13, 2024

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Community Expert ,
Apr 13, 2024 Apr 13, 2024

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Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate before importing into Premiere Pro:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

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Explorer ,
Apr 13, 2024 Apr 13, 2024

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your first answer was not the problem. and somehow the first problem (doesnt appear in preview) is solved, just i dont know how to turn it around now 😕

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Explorer ,
Apr 13, 2024 Apr 13, 2024

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still would need help. anyone?

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Community Expert ,
Apr 13, 2024 Apr 13, 2024

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From your screenshot it looks like you need a 960x540 sequence. (currently it is 540x960)

Click on the timeline and the go up to Sequence Settings and make that change...

 

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