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Probeme with premiere pro and media encoder

New Here ,
Aug 15, 2021 Aug 15, 2021

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I have 2 problem actually.
Since I update the last version
1. impossible to use media encodre, premiere pro crashed always
2. Impossible to use "Looks"
May be than the best choice is to uninstalled all adobe and to install again....
It is a big problem for me because I loose lot of time

Thanks in advance

Jean-Yves



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Crash, Error or problem, Export

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Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

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Sorry about that Jean-Yves.

Looks like you are having multiple problems. I see you are using a Mac, but could you give us a bit more info about your computer (version of macOS, model of Mac, ?ow much power the GPU has, how much RAM is installed, etc.), your media, and precise version of Premiere Pro? Is it 15.4?

 

Thanks,
Kevin

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