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Problème à l'exportation d'un projet.

New Here ,
Jan 02, 2023 Jan 02, 2023

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Hello, je rencontre un problème depuis une semaine au niveau de l'exportation d'un projet fini.

Philippe2706141017xv_0-1672680513060.png

Pouvez-vous me venir en aide s'il vous plait. Merci d'avance.

TOPICS
Error or problem , Export , Freeze or hang

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Adobe Employee ,
Jan 05, 2023 Jan 05, 2023

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Bonjour, Philippe,

Sorry for the trouble. Is the issue the white screen with your output file? What kind of file is this? How large is the export file? Small? What were your export settings? Did you use any French-only letters in the naming of the exported file? Try English-only ones instead (it's a bug).

 

Are there other details you can share, like the input media format (which camera?), your computer, and your export settings? Please let us know.

 

Thanks,
Kevin

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New Here ,
Jan 12, 2023 Jan 12, 2023

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Bonjour, j'ai le même problème. Je ne peux pas visionner le fichier exporté en H.264.

Je constate ce problème seulement depuis quelques semaines.

Merci de votre aide. 

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

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Bonjour, @Philippe2706141017xv et @Jean-Pierre279110973b65 est-ce le cas aussi dans VLC ? J'ai récemment eu des problèmes pour lire des videos, même petites, dans le windows media player. (la première video passe ok, pas la deuxième)

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New Here ,
Jan 12, 2023 Jan 12, 2023

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Bonjour,

 

J'ai le même problème depuis décembre ! Impossible de sortir mes fichiers en H264. Impossible de les lire et You Tube ne veut pas en entendre parler. Il me parle d'un problème d'écriture des méta données. Quelqu'un a une solution ?

Merci d'avance.
Sébastien

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Community Expert ,
Jan 13, 2023 Jan 13, 2023

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Hello, @Kevin-Monahan is the issue restricted to filename only, not filepath, or metadata? I'm asking this as @sébastient48934771 notes a metadata error message from Youtube.

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New Here ,
Jan 16, 2023 Jan 16, 2023

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