PROBLEM PREMIERE PRO 24.6.3 AFTER EXPORT AND PREVIEW PLAYER WITH MAC 14.7.1

[Arturo35404356r6en]

Hello,

I've the problem after video export with PREMIERE PRO 24.6.3 on Mac OS M2 Ultra 14.7.1.

The video play on preview Mac has frequently mosaic pixel with all exports. But If i play with another player (for example VLC), i haven't the problem.  

To temporarily solve the problem, I activated the "software only" encoding option in the export - video menu. I think it's not normal and I'm not alone with this problem.

Out of curiosity, I also tested an export with a DELL Xps Windows 11 24H2 with Premiere Pro 25.0.0 (build 61). I copy the export file (from windows) to Mac and I haven't the problem. 

Thanks for your Support

[Rach McIntire]

Hi @Arturo35404356r6en ,

Thanks for the message. Welcome to the forums.

Are you able to update to 25 on the Mac?  I would be curious if that resolves the issue.  If not, please give the team a few more details, if you have time. See, How do I write a bug report?

I hope we can help you shortly. Sorry for the pain points.

Thanks,