Problem with rendering difficulties since upgrading to PP2022

[default054emjecgpa3]

I have a problem rendering several clips on the timeline of a video that has just been automatically updated to PP 2022. I have colour corrected these on the previous version. The rest of the video has been rendered successfully.The message says 'error compiling movie' and 'unknown error'. Also, there was a previous message about needing to convert the file? I can't find the 2021 version in my autosave either. I don't seem to have been informed about the upgrade, otherwise I would have saved it elsewhere. Not happy. Many thanks for your help.

[Ann Bens · Accepted solution]

You can turn off auto update in your cc app.

Most likely 2021 has been removed from your machine.

How to find 2021:

[Ann Bens · Accepted solution]

FAQ: How to fix issues that cause errors when rendering or exporting

[default054emjecgpa3]

Thanks very much for your help, Ann. It worked!

Anne M.