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1

Problem with switch betwen windows

Community Beginner ,
Feb 09, 2024 Feb 09, 2024

When i imported all my video files and i start edit and i make switch between windows with music and videos and timeline, premiere freeze about 2-3 second every time. i have all updates 

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Adobe Employee ,
Feb 28, 2024 Feb 28, 2024

Hi Robert272941598d44!

Sorry about the trouble. Have you tried deleting cache files and resetting preferences

 

Let us know how it goes.

Thanks,

KR

 

 

Moved to discussions.

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Community Expert ,
Feb 28, 2024 Feb 28, 2024

If the suggestions by Kartika Rawat don't work,  try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

make sure to use a Studio Driver from NVIDIA (NOT the Game Driver), but not the latest version - it has issues with Premiere Pro.

If that doesn't work, try creating a new project and import the old one into it.

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Community Beginner ,
Mar 02, 2024 Mar 02, 2024

Hello. I'm back with an update on my situation. I tried all the options (including those recommended here on the topic), but it has the same dealy when I switch between windows. I mention that I have reinstalled the driver from Nvidia cleanly. I have all the updates up to date on all components. I haven't had this problem in the 3 years since I've been using Premier. I have a system with I7 10700, 32GB RAM, RTX3070.

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Community Expert ,
Mar 02, 2024 Mar 02, 2024

Note my edit:

Make sure to use a Studio Driver from NVIDIA (NOT the Game Driver), but not the latest version - it has issues with Premiere Pro.

 

Also, try Preferences > Audio Hardware and set Input to None.

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Community Beginner ,
Mar 03, 2024 Mar 03, 2024
LATEST

I had this problem with the penultimate driver from the video card, I have it now with the last driver. The setting you told me about for the audio was already set as you told me. I think this problem is from Adobe. Until a month ago, I had absolutely no problem with the Premier, but now this delay annoys me terribly.

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