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problemas de instalacion

New Here ,
Jun 27, 2021 Jun 27, 2021

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banda tengo un problema enante estaba usando premier cerre el progrma y tod bien lo iba a usar otra vez pero me salio error y lo desintale y ahora lo quiero volver a instalar y sale error tmb desintale adobe cloud por la duda y nada

 

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Adobe Community Professional ,
Jun 27, 2021 Jun 27, 2021

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Try running the 'Creative Cloud Cleaner tool', which is available for download on the page below:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Be sure to follow each step carefully! If done cleaning any possible remains, try reinstalling Premiere again.

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Adobe Employee ,
Jun 28, 2021 Jun 28, 2021

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Hi Ariel!

Sorry for the problem. Can you share a screenshot of the error message? Which OS do you have?

 

Let us know.

Thanks,

Kartika

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