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Problems Opening/Importing MP4 files in Premiere Pro 22.0

New Here ,
Nov 04, 2021 Nov 04, 2021

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I have been trying for hours to import or even simply open MP4 files in Premiere Pro 22.0. Everytime I open the application it also says, "Media Cache Directory not found or not writeable", I have tried to remove some of those files, and move them to a more secure location, however the pop up still occurs and I cannot open any files into any project. 

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Error or problem, Import

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New Here ,
Nov 04, 2021 Nov 04, 2021

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I mean MOV files

 

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