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Hello there,
My production panel is not refreshing and hence not reflecting the changes I've made. For example, when I make a copy of the project, it does get duplicated and is visible in the Windows File Explorer, however Premiere pro Productions does not see it until I close and open the project again. This is true also for folder creating, moving stuff to trash, etc.
It's very frustraiting to close and re-open the project everytime there is a change.
This is happening on local drive.
Am I the only one experiencing this?
Are you on macOS or Windows or a mix of both? What specific versions of each OS?
Does this only happen with complex productions or are you seeing this with a simple production?
Productions uses SMB Change Notifications to know when to update a project. OneFS batches up SMB Change notifications on busy file systems and will send them as a single burst. I wonder if that’s what is going on. Its actually possible to change how OneFS batches up change notifications or to even disable batching up o
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Are you making the changes from the Production folder itself? It should of course see them if you do your folder and file changes there.
Neil
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It should, but it doesn't.
These changes are made within the production panel in premiere pro.
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I have the exact same problem. It's like this since the Production feature came out last year.
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That's not normal behavior. So ... you right-click in the Production, use the option to create a new folder, and Premiere doesn't show that in the Production panel?
If that's the issue, and you have to relaunch Premiere to see it ... I wonder if there's a slight permissions or access issue or something with that folder location.
Neil
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I was not able to narrow the issues down, but since october is does happen less frequenty. Here are my findings:
1) Migrating project to new productions was a temporary fix. Could have been an issue with Premiere Pro V22.0 or V22.1. I'm currently on V22.3 and while it does happen time to time, its something like once or twice a week.
2) Could have been some kind of access issue with the specific hard drive. This error was mainly experienced on 8TB Seagate Ironwolf. Have not been a particual issue when on other drives - nvme ssd, sata ssd or 8TB lacie external drive.
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To me this seems like an overall problem with the UI refresh not happening in the productions panel. For me more than half the time the panel won't update to indicate if a project is Locked or Unlocked, or if I have a project open or not. Or if someone has worked on a project the date modified often won't change. Or if they left a project hours ago, it might still show as locked by them, even though if I right-click on the name it will allow me to open it in read-write (since it's not actually locked, the UI is just showing it so.) Super inconvenient that I cannot rely on the information from the panel. Many times I don't realize i have a project in read-write until someone needs to get in and has to ask me to exit.
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I'm not sure, but maybe @Bruce Bullis might know who to ask about this. I don't think that should be happening.
Neil
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> Am I the only one experiencing this?
On a local drive, it would seem so, yes. A video of the failure might be helpful. Your statement that the Productions panel doesn't update until you close and re-open a project is very, very strange; is that correct?
Confirming: If you create new projects in a Production using PPro's UI, all works correctly, yes?
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I have had this same issue for over a year. Our Producions folder is on a network share. Every change I make in the productions panel will not show up until I close panel and reopen. Is there a fix coming down the pipeline or could we add a refresh panel button somewhere?
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It sounds like the production is not receiving notifications from the server. What type of network storage and connection are you using - smb? afp? Some servers that run a custom protocol may experience this, even some custom smb implementations.
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Are you on macOS or Windows or a mix of both? What specific versions of each OS?
Does this only happen with complex productions or are you seeing this with a simple production?
Productions uses SMB Change Notifications to know when to update a project. OneFS batches up SMB Change notifications on busy file systems and will send them as a single burst. I wonder if that’s what is going on. Its actually possible to change how OneFS batches up change notifications or to even disable batching up of change notifications. This behavior is knows as ChangeNotifyDedupe: