Production panel not refreshing / updating

Community Beginner ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

Hello there,

 

My production panel is not refreshing and hence not reflecting the changes I've made. For example, when I make a copy of the project, it does get duplicated and is visible in the Windows File Explorer, however Premiere pro Productions does not see it until I close and open the project again. This is true also for folder creating, moving stuff to trash, etc. 

 

It's very frustraiting to close and re-open the project everytime there is a change.

This is happening on local drive.

 

Am I the only one experiencing this?

TOPICS
Crash , Error or problem , Freeze or hang , User interface or workspaces

Views

211

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

Are you making the changes from the Production folder itself? It should of course see them if you do your folder and file changes there.

 

Neil

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

It should, but it doesn't.

 

These changes are made within the production panel in premiere pro.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

I have the exact same problem. It's like this since the Production feature came out last year.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

That's not normal behavior. So ... you right-click in the Production, use the option to create a new folder, and Premiere doesn't show that in the Production panel?

 

If that's the issue, and you have to relaunch Premiere to see it ... I wonder if there's a slight permissions or access issue or something with that folder location.

 

Neil

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

I was not able to narrow the issues down, but since october is does happen less frequenty. Here are my findings:

 

1) Migrating project to new productions was a temporary fix. Could have been an issue with Premiere Pro V22.0 or V22.1. I'm currently on V22.3 and while it does happen time to time, its something like once or twice a week.

2) Could have been some kind of access issue with the specific hard drive. This error was mainly experienced on 8TB Seagate Ironwolf. Have not been a particual issue when on other drives - nvme ssd, sata ssd or 8TB lacie external drive.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
May 06, 2022 May 06, 2022

Copy link to clipboard

Copied

To me this seems like an overall problem with the UI refresh not happening in the productions panel. For me more than half the time the panel won't update to indicate if a project is Locked or Unlocked, or if I have a project open or not. Or if someone has worked on a project the date modified often won't change. Or if they left a project hours ago, it might still show as locked by them, even though if I right-click on the name it will allow me to open it in read-write (since it's not actually locked, the UI is just showing it so.) Super inconvenient that I cannot rely on the information from the panel. Many times I don't realize i have a project in read-write until someone needs to get in and has to ask me to exit.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 06, 2022 May 06, 2022

Copy link to clipboard

Copied

I'm not sure, but maybe @Bruce Bullis  might know who to ask about this. I don't think that should be happening.

 

Neil

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 09, 2022 May 09, 2022

Copy link to clipboard

Copied

LATEST

> Am I the only one experiencing this?

On a local drive, it would seem so, yes. A video of the failure might be helpful. Your statement that the Productions panel doesn't update until you close and re-open a project is very, very strange; is that correct?

Confirming: If you create new projects in a Production using PPro's UI, all works correctly, yes? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines