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Program/Source preview is zooming on playback. NOT sequence settings.

New Here ,
Jun 17, 2017 Jun 17, 2017

I'm hoping someone can help here, as I've found nothing else online.

Usually my paused resolution is full, playback is 1/4 - however when scanning through the footage, or playing the clip - it zooms into the top left corner. If i pause the footage, it then zooms back out again. This happens in program preview, and in the source preview.

If I select playback resolution as full, it doesn't zoom. But if I put the playback resolution on 1/4 or 1/2 - it zooms in (even if I lower the paused resolution to match the playback resolution).

If I drag the marker along the timeline to see the footage, it also zooms in again - until I let go of the marker and it zooms back out.

Sequence settings match the footage. It doesn't happen once the footage has been rendered. I've tried 'scale to frame'. No luck with that either. Magnification is to fit. I've tried with a variety of codecs.

Can anyone help me with this?

(I've also tried re-installing Premiere, and checked drivers for updates)

Windows 10

Premiere 2017.1.2

Intel(R) Core(TM) i7-4900MQ CPU @ 2.80GHz

Nvidia GT730M

8.4K
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correct answers 1 Correct answer

Jul 27, 2017 Jul 27, 2017

Hi all,

We're aware of this issue and it will be fixed in an upcoming release.

Thanks,

Rameez

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New Here ,
Jun 29, 2017 Jun 29, 2017

Same issue here. It happens to me when I try to edit my 10 bit GH5 footage. The playback of 8 bit footage works fine.

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New Here ,
Jun 29, 2017 Jun 29, 2017

*10 bit VLOG footage

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Community Beginner ,
Jul 01, 2017 Jul 01, 2017

Same issue here. GH5 10bit 4k footage.

Running on latest Sierra version.

Mac Pro D700 Graphics, 32 GB, 3GHz 8-Core

Quite annoying.

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LEGEND ,
Jul 01, 2017 Jul 01, 2017

For all of you on this thread, right-click your Program monitor to get the context-menu for the Program monitor, then in Playback Quality, select "High".

That should take care of this.

Neil

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Community Beginner ,
Jul 01, 2017 Jul 01, 2017

That did it! Thank you Neil.

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LEGEND ,
Jul 01, 2017 Jul 01, 2017

Like being helpful ... we've all got work to do!

Neil

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New Here ,
Jul 03, 2017 Jul 03, 2017

That solves the scaling issue, but high quality playback slows Premiere to a chug. It's okay for a stopgap, but is this something that will be fixed in the next update?

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LEGEND ,
Jul 03, 2017 Jul 03, 2017

No clue what the performance with the GH5 or any other media will be like. Are you using Cineform proxies for playback while editing? If not, you should. That create-proxy-on-ingest process is pretty slick and is designed expressly for this kind of issue.

Neil

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New Here ,
Jul 06, 2017 Jul 06, 2017

That helped! I should probably be cutting with proxies anyway. Doubt my laptop will handle a full sized 4K project all that well.

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LEGEND ,
Jul 06, 2017 Jul 06, 2017

4k long-GOP media is a right ... bear ... for a computer to  work in PrPro. So yea, cutting with the proxies, and you can immediately have the full media for any quick checks you need to do ... works quite well.

Neil

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Community Beginner ,
Apr 12, 2018 Apr 12, 2018

AHHHH THANK YOU!!! IT ACTUALLY WORKS!!!

andy
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Community Beginner ,
Jul 03, 2018 Jul 03, 2018

Neil is the Answer . 100% successful

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Jul 27, 2017 Jul 27, 2017

Hi all,

We're aware of this issue and it will be fixed in an upcoming release.

Thanks,

Rameez

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New Here ,
Jul 13, 2021 Jul 13, 2021
LATEST

Hi, I still have this problem on the 2021 release. Is it fix ?

Thank you

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Explorer ,
Oct 23, 2017 Oct 23, 2017

I've got the same problem with 10 Bit GH5 All-I HD material… Thanks!

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LEGEND ,
Oct 23, 2017 Oct 23, 2017

Is that the 10-bit mov out of the GH5?

Have you tried using AME to transcode a clip to Cineform or DNxHR, and tried that? It's a big help with the 'standard' 4k or 10-bit from the GH5, don't know how much difference it would be with the All-I stuff. But would be very interested to find out.

Neil

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