Project file doesn't open - Premiere Pro 2022

Community Beginner ,
Jul 28, 2022 Jul 28, 2022

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My project files stuck and won't open all the sudden. 

All of my project files in the same project now stuck at same point...I was working on those file this morning. 

 

When I click cancel button, Premiere Pro freeze so I need to end task from Task Manager. 

 

I uninstalled and installed Premiere 2022. I also cleared cache. 

I appreciate any help on this ... Thank you in advance... 

 

 

 

 

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Freeze or hang

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Had the same issue. Try to go back to earlier build of Premiere. Or it might be some external plugin bug if you have one installed...

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Adobe Community Professional ,
Jul 28, 2022 Jul 28, 2022

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Try starting a brand new project and importing this project file.

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Community Beginner ,
Jul 28, 2022 Jul 28, 2022

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Thank you. I have tried to import but it stuck at same point too.

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Adobe Community Professional ,
Jul 28, 2022 Jul 28, 2022

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work,  and try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, do as suggested by Jeff Bugbee  and try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Community Beginner ,
Jul 28, 2022 Jul 28, 2022

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Thanks for your feedback. I have tried all of the steps. I'm still having an issue. I left the project all night, I got an Scratch Disk Error message poped up during the night.

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Adobe Community Professional ,
Jul 29, 2022 Jul 29, 2022

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Have you checked your scratch disk location? Perhaps there's some corruption or low disk space issue. Did you click Yes to reset it to the default and see if your project opened?

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