Project Manager Error

Explorer ,
May 22, 2018 May 22, 2018

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Hello

Wondering if anyone else has had the same issue. Im trying to move a project from my MacBook to my iMac using the method of Project Manager; Collect files and copy to new location.

But every time I try this I get a error message saying "an unknown error occurred during the project manager operation. Please save your project and retry the operation". I tried that and still no luck.

Anyone able to shed light on the situation would be great. Or is there another way to move the project easily?

Many thanks

Dan

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correct answers 4 Correct answers

New Here , Feb 08, 2019 Feb 08, 2019

I believe I have the answer for you.

I had the same error. Tried the same steps as you did, even tried a different desktop and different locations to Project manage to and didnt work I then found that if I unticked the box (Include preview files) then the project manage worked without the unknown error at the end. Hope this helps.

LuMags

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Explorer , Feb 28, 2019 Feb 28, 2019

Had the same issue and found a workaround. Made a new project an imported the main sequence from the original project in the new one. Used the project Manager on the new one and it worked.

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Community Beginner , Jul 24, 2019 Jul 24, 2019

Hi,

I had the same error today (July 24, 2019) on the latest CC update of Premiere Pro. I tried unchecking "include preview files." That didn't work. Then I went back and tried unchecking "Export Media Files to Match Clip Names." That didn't work.

Then I tried unchecking "Exclude Unused Clips." That worked. I was finally able to export the project.

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New Here , Nov 24, 2019 Nov 24, 2019

When i faced this issue in 99% cases it was solved by unchecking "Include Audio Conform Files"

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replies 103 Replies 103
Adobe Employee ,
Jan 21, 2022 Jan 21, 2022

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Hi Community,

For those experiencing this issue, please upvote this bug on User Voice: an unknown error occurred during the project manager operation. Please save your project and retry t....

 

Full documentation on the feature is here: Consolidate, transcode, and archive projects

 

Thanks,
Kevin 

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Community Beginner ,
Jul 19, 2022 Jul 19, 2022

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Worked for me. Thanks.

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New Here ,
Aug 04, 2022 Aug 04, 2022

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When I tried to export a sequence using this method a lot of proxy's clips not used in the sequence are copied in the location and it takes a lot of time every time I did it. Anyone know what's happening?¿ The clips and proxys are not in the sequence but the admin tool still cpoy all of them... May be it's a cahe error? I tried to delete all media cache files and cache files but still happen...

If anyone can help me it will be great!

Thanks

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Engaged ,
Sep 20, 2022 Sep 20, 2022

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Hello ! 
As you have issues with the Project Manager, you should try PlumePack ! 
It's a Premiere Pro plugin which makes the same job than the Project Manager : Consolidate your project, but with more features / options and with less bugs. 
The "Collect & Copy" feature is FREE ! https://www.autokroma.com/blog/PlumePack-is-now-FREE
About proxies, if you just copy your project you can choose to include them or not with a special option. 
Best,
Nicolas from Autokroma

Developing Adobe Plugins with Autokroma : https://www.autokroma.com/

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