Project will not export the correct colors

[Paige23226557wf39]

Hello, I am having an issue exporting a video for a client, where her main video was shot in the color space 2100HLG, and her outro was in Rec. 709. I modified the outro to be 2100HLG, and the color looked fine on the timeline, and looked fine in the preview in the export tab. However, once I exported the video (exported using the color space 2100HLG, and the sequence was in 2100HLG as well), the outro color changed to be more vibrant than the preview and original file. In the image attached below, the larger image on the right is what I saw in the export preview screen, and the smaller image on the left is what was exported. 

I don't understand what the problem is. I've also tried modifying all the footage to rec 709, and that was not a solution. I'm confused why everything looks fine in the Premiere Pro export preview, but when it actually exports it looks different. Please help, I am about to lose a client over this! 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<"moved from using the community bugs">

[R Neil Haugen · Accepted solution]

You probably needed to change the CLIP color space in Premiere. Using the Modify/Interpret Footage right-click dialog in the Project panel.

Set the Override-To option to Rec.709. Recheck any color settings on the sequence, and now try to export.

In Premiere, clip CM, sequence CM, and export CM must all be the same.

Oh, and in the public beta for the 24.x series, which will probably ship first day of Adobe MAX, all the color management settings will be in the Lumetri panel's new Settings tab, except for a couple project-wide choices which move to the Project settings dialog.

Neil

[Paige23226557wf39]

Sorry, but I don't understand your solution. I've already went to Modify>Interpret Footage and overrode the color space, and that did not solve the problem. Could you elaborate? 

[R Neil Haugen · Accepted solution]

Just to check ... 

1) all clips are either showing Rec.709 as their native color space, or have been set to Rec.709 in Modify/Interpret Footage;

2) the sequence color space shows Rec.709 as the working space;

3) in the Preferences, the Display color management option is checked, and the OS and monitor settings are both set for the monitor to be in HDR;

4) with the above all set correctly, you have reviewed and changed the sequence color correction settings as needed;

5) you used an export preset with HLG in the preset name, without changing any color details;

6) you viewed on a device capable of HLG playback.

HDR work is considered by most colorists to be the Wild Wild West ... too many devices still either don't display HDR forms at all, or do so badly. And getting the 'correct' settings in most apps and devices is not ... an obvious process ... either.

So understand, this is something the pro colorists struggle with.

And, if all the above are as I listed, have you re-imported the exported file into Premiere and compared it to the sequence?

That is frequently the best way to check a questionable export.

Neil