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Prores Raw cannot be decoded

Community Beginner ,
Nov 30, 2023 Nov 30, 2023

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Unfortunately I have updated the graphics card driver of my Nvidia RTX4090 to the newest one. Now in Premiere PRORES RAW cannot be decoded...again. Exactly like 1 year ago after a driver update. Does somebody know the solution? 

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correct answers 1 Correct answer

Community Beginner , Dec 01, 2023 Dec 01, 2023

I tried that but any of them work. But I found a solution. Since I hava an AMD processor and a Nvidia graphics card, I deactivated the CPUs integrated graphics processing (AMD graphics). Now the problem is solved.

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Community Expert ,
Nov 30, 2023 Nov 30, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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LEGEND ,
Nov 30, 2023 Nov 30, 2023

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Then go back to an earlier driver. Those are also available from that Nvidia driver support page.

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Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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I tried that but any of them work. But I found a solution. Since I hava an AMD processor and a Nvidia graphics card, I deactivated the CPUs integrated graphics processing (AMD graphics). Now the problem is solved.

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LEGEND ,
Dec 01, 2023 Dec 01, 2023

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Thanks for posting that back ... useful data for the rest of the user base!

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New Here ,
Jan 23, 2024 Jan 23, 2024

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not working

 

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LEGEND ,
Jan 23, 2024 Jan 23, 2024

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Useless post, sadly.

 

Not working on what specific hardware? OS/CPU/GPU, and what created the ProRes raw as a minimum for troubleshooting.

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Explorer ,
Feb 15, 2024 Feb 15, 2024

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If the graphics card driver has been updated and it doesn't work,
Go!
Windows device manager -> display adaptor ->
CPU Integrated graphics card driver Delete or Disable device
Almost Users are Prores raw gonna be working fine.
I have a AMD Ryzen 9 7950x, RTX 3080 last drivers!!!

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New Here ,
Dec 13, 2024 Dec 13, 2024

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This solved the same issue for me. I've got an AMD 9900x and RTX 4090 on the latest driver. Once I disabled the CPU's integrated graphics through the device manager, the ProRes RAW HQ from a Ninja V finally started working normally again.

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