• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Proxies keep detaching from footage

New Here ,
Nov 29, 2022 Nov 29, 2022

Copy link to clipboard

Copied

In the new version (23.0.0) the proxies I created keep getting detached as I keep trying to attach them, mid open session. Nothing changes, not the location of the proxies, nor the project, nor the location of the footage, the proxies just won't attach to the footage.

TOPICS
Editing , Error or problem , Performance

Views

198

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 29, 2022 Nov 29, 2022

Copy link to clipboard

Copied

Hi Joana,

Sorry about the problem. The team needs more info to address the bug and reproduce your issue. Can you help them out? Copy and paste the template here so they can quickly read the bug's info: How do I write a bug report?

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 30, 2022 Nov 30, 2022

Copy link to clipboard

Copied

Hi Kevin,

Thanks for your reply.

What information do you need?

 

Thanks,

Joana

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 30, 2022 Nov 30, 2022

Copy link to clipboard

Copied

Check out the link, Joana. You can see the bullet list. Copy and paste the info into a new thread. Fill in the details about your system and media. 

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 21, 2024 Mar 21, 2024

Copy link to clipboard

Copied

LATEST

Hello @Joana273541347smg ,

Thanks for the message. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines