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Proxies not working as native resolution.

New Here ,
Dec 05, 2022 Dec 05, 2022

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Working on a project with multiple editors and with drives which are clones of each other.

Each editor has a drive/clone of the same footage set up the same but just with the proxies. The Raw is on a RAID.

Original footage: 8k Red
Proxies: 1080p

Proxies should act the same way as source however 1 editor is having an issue where the proxy is acting at the 1080p resolution. All other editors (3 others) see the proxy and it is acting like it is supposed to. Like an 8k file.

Any ideas on how we could fix or what settings we should be looking at to fix?

Greg

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correct answers 1 Pinned Reply

Adobe Employee , Mar 25, 2024 Mar 25, 2024

Hello @ethans38478525,

Thanks for the message. It’s been a long time since you filed this bug. I apologize for the lack of a response. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
Dec 05, 2022 Dec 05, 2022

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Hi Ethan S,

If the issue is not widely known and only affects one person on your team, I'd focus on how that person started their project and how their workflow differed from the others. I hope we can help you. 

 

Thanks,
Kevin

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Adobe Employee ,
Mar 25, 2024 Mar 25, 2024

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Hello @ethans38478525,

Thanks for the message. It’s been a long time since you filed this bug. I apologize for the lack of a response. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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