Quicktime screen recording glitches in Premiere

Community Beginner ,
Aug 26, 2020 Aug 26, 2020

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Hey there,

so I like to draw in Photoshop, record the screen with Quicktime player and cut it into a speed drawing in Premiere. The recording is usally around 1 - 2 hrs and I speed it up to 3 - 4 min. That used to work great, but I haven't done it in a while, and when I tried again yesterday, I ran into this problem: In Premiere the footage glitches with green screens - not a preview problem, it renders like that as well. But when I open the original mov files in Quicktime, they look just fine. To render I used Media Encoder with the same settings as always (Youtube 1080p). Since I've cut other videos in Premiere recently and didn't have a problem there, I'm worried it might be something wrong with the mov files. I'm wondering if they're somehow damaged or if Premiere changed something so they can't read the files properly anymore.

Love to hear your ideas on how I can get these files working - otherwise I'd wasted 2 hrs of drawing 😞

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Error or problem, Export, Formats

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correct answers 1 Correct answer

Adobe Community Professional , Aug 27, 2020 Aug 27, 2020
A photo or video of the problem would be helpful, as well as what your system specs are. I don't know if I'd be too worried about the 2 hours of drawing being wasted. If I had to guess it's either 1) you need to update some video drivers or something else on your system, or 2) if the file is not playing nicely with Premiere you can transcode it using any number of other transcoding softwares, including Handbrake, MPEG Streamclip, Shutter Encoder, FFMPEG, Resolve, etc. In the future you can also ...

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Adobe Community Professional ,
Aug 27, 2020 Aug 27, 2020

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A photo or video of the problem would be helpful, as well as what your system specs are.

I don't know if I'd be too worried about the 2 hours of drawing being wasted. If I had to guess it's either 1) you need to update some video drivers or something else on your system, or 2) if the file is not playing nicely with Premiere you can transcode it using any number of other transcoding softwares, including Handbrake, MPEG Streamclip, Shutter Encoder, FFMPEG, Resolve, etc.

In the future you can also try other software for the screen capture, if Quicktime continues to be an issue.

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Community Beginner ,
Aug 30, 2020 Aug 30, 2020

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Handbrake worked, thanks for the tip!

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New Here ,
Sep 01, 2021 Sep 01, 2021

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Handbrake worked for me too. Thank you! 

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Explorer ,
Sep 18, 2020 Sep 18, 2020

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Hey, I'm having this problem too. I see your reply saying Handbrake worked. Excuse my daft question, just trying to clarify...did you transcode with Handbrake instead of using Media Encoder? or did you transcode your screen recording file before bringing it into Premiere? I've not used Handbrake before so not really sure how to integrate it into the workflow. Thanks!

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Explorer ,
Sep 18, 2020 Sep 18, 2020

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Okay, I think I figured it out actually, that you transcode the screen recording before importing it into Premiere. So, I'll try it out. Thanks!

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Adobe Community Professional ,
Sep 18, 2020 Sep 18, 2020

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Correct. It's often helpful to have other software about to transcode problem files. Sometimes when you can't open something in one program, you can get it to open in another. Useful for unsupported file formats, corrupt files, etc.

 

Also, Handbrake has the option to convert Variable Framerate media into a constant framerate. You should always check that box when transcoding in Handbrake (I believe it's under the video tab). This wouldn't be related to the green in the video, but screen recordings can also have VFR, so you may as well try to correct that while you're at it.

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Explorer ,
Mar 08, 2021 Mar 08, 2021

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Hi Philip Harvey, 

 

I've got a similar problem. Converting the .mov to an mp4 file (even with constant framerate using Handbrake) makes it lagg. Could you check my post on the community forum? Perhaps you know the solution!

 

Kind regards 

 

René

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New Here ,
Aug 09, 2021 Aug 09, 2021

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Hi, I found a super easy way to fix this using the export setting in Quicktime, before importing the media into Premiere Pro. In Quicktime, I chose File>Export As>1080p>Greater Compatibility (H.264). After doing this, my screen recordings previewed and rendered as they should do.

 

I hope that this helps!

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New Here ,
Sep 14, 2021 Sep 14, 2021

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This worked!!! You are an angel!

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New Here ,
Sep 27, 2021 Sep 27, 2021

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Thank you! this was so easy and worked perfectly!  

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New Here ,
Nov 04, 2021 Nov 04, 2021

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This worked amazing! Thank you! I was having the same issue. Recorded with Quicktime screen recorder and when importing to Premiere, the footage would glitch and get pixelized both on preview and after exporting. This little hack saved my work! Really appretiate it!

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New Here ,
Nov 21, 2021 Nov 21, 2021

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Great help! 👍🏼

 

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