"Please download your settings before attempting to upload again"

Explorer ,
Mar 27, 2022 Mar 27, 2022

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Now that I'm using Beta and the regular pPro, I'm trying to sync my keyboard shortcuts, but I keep on getting this message. the full error message reads "Syncing Failed. There was an error updating the remote files. Please download your settings before attempting to upload again". I'm afraid of doing what it says I do because it might erase my customize keyboard shortcut. Besides, I don't fully understand what it wants me to do. I dont remember uploading a setting, what does it want me to download first?

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correct answers 1 Correct answer

Adobe Community Professional , Mar 27, 2022 Mar 27, 2022
Just copy/paste your.kys from C:\User\xxx\Documents\Adobe\PremierePro\22.0\Profile-Creative Cloud-\Win to the Beta.

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Adobe Community Professional ,
Mar 27, 2022 Mar 27, 2022

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Just copy/paste your.kys from
C:\User\xxx\Documents\Adobe\PremierePro\22.0\Profile-Creative Cloud-\Win

to the Beta.

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Explorer ,
Mar 27, 2022 Mar 27, 2022

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or, i just saved as my keyboard shortcuts, and then loaded it in Beta. surprised this works. THANK YOU Ann BEs!

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