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I have a computer with 64GB of RAM, and components like the graphics card and CPU cost over $400 each. Ever since installing Premiere 2025, when I open a project or load multiple video clips, the RAM usage hits its maximum, then a graphics card recognition error occurs, causing the computer to freeze. After about 20 tries, I noticed this pattern.
Could it be an optimization issue? It used to work smoothly...
Now, I tried switching back to the 2024 version, and... it works!!"
Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report?
Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!
Thanks,
Ian
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Hi there,
We're sorry to hear about this. Let us know more about the system specs (CPU, GPU & OS) & the type of media files with which you are experiencing this issue. We're here to help, just need more info.
Thanks,
Sumeet
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Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report?
Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!
Thanks,
Ian
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AMD Ryzen 9 7950X 16-Core Processor
NDIVIA gforce rtx 4070 ti
ram 64 smasung
os : win 11pro
driver and os
latest version
media : mpeg-4 (264) 4k
general fomat in window and premier
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There are some issues reported with 4000 cards even in Resolve, and perhaps it is overheating or over-taxing the power supply or something. Or a driver issue.
But those are similar in result to what you're getting.
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same problem but on rtx 2070 super gpu
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Same problem. RTX 3070 Win11
Same with Premiere pro (BETA) and Lightroom Classic using masks. From low usage of ram to win. crash.
I have tried uninstall it, change driveres etc.
Even simple project crashes after RAM usage reach ram limit.